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  • Privacy and Cookie Policy

    This Privacy Policy details how this website (hereafter “Farrwest”) uses and protects any information you provide when using this site. Farrwest is committed to ensuring your privacy is protected. Any identifiable information provided will be used solely in accordance with this privacy statement. Farrwest may update this policy occasionally. Check this page periodically to ensure you are informed of any changes.

    Information We Collect

    We may collect the following information via product quotation forms and general contact forms:

    • Name
    • Contact information including email address and phone number
    • Preferences and interests related to our products
    • IP address for security purposes and to identify unauthorized or abnormal activities

    For a detailed list of the cookies we collect, see the ‘List of Cookies We Collect’ section below.

    Use of Collected Information

    The information we collect is essential for understanding your needs and providing better service, specifically for the following purposes:

    • Internal record keeping.
    • Improving our products and services.
    • Sending promotional emails about new products, special offers, or other information using the email address provided.
    • Contacting you for market research purposes. We may reach out via email, phone, or mail.
    • Customizing the website according to your interests.

    Security Measures

    We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, suitable physical, electronic, and managerial procedures have been implemented to safeguard and secure the information collected online.

    Cookie Usage

    Cookies are small files that request permission to be placed on your computer’s hard drive. Once approved, cookies help analyze web traffic or notify you when you visit specific sites. They allow web applications to respond to you as an individual by gathering and remembering your preferences.

    We utilize traffic log cookies to identify which pages are visited. This aids in data analysis about webpage traffic and improves our site, tailoring it to customer needs. Information is used for statistical analysis then removed from the system.

    Accepting cookies helps us provide you with a better website by monitoring pages that you find useful and those you do not. You can adjust your browser settings to decline cookies if preferred, which may limit your experience on our site.

    External Links

    Our website may include links to other sites. Please be aware that we do not have control over these external websites. Therefore, we cannot be responsible for the protection and privacy of any information provided while visiting such sites, which are not governed by this privacy statement. Exercise caution and review the privacy statement of the website in question.

    Managing Your Personal Information

    • When filling out forms on the website, no check box will be presented as we collect necessary information for security and operational purposes.
    • We do not sell, distribute, or lease your personal information unless we have your permission or are required by law.

    You may request details of personal information we hold about you under the Data Protection Act 1998 for a small fee. If you want a copy of the information, contact us via our ‘Contact Us’ details.

    List of Cookies We Collect

    Cookie Name Cookie Description
    woocommerce_cart_hash Helps WooCommerce determine when cart contents/data changes.
    woocommerce_items_in_cart Helps WooCommerce determine when cart contents/data changes.
    wp_woocommerce_session_ Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
    wp-settings-[user] Used to customize your view of admin interface, and possibly also the main site interface.
    wp-settings-time-[user] Time at which wp-settings-[user] was set.
    wordpress_logged_in_[hash] Indicates when you are logged in, and who you are, for most interface use.
    cookie_notice_accepted Records if the cookie notice has been accepted by the user.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.